Once your order has been shipped, you will receive a tracking number via email. You can also track your order on the Track Your Order page.

If you need assistance with your order, simply contact us through our Contact Us page or Live Chat. We'll gladly arrange a free reshipment or process a full refund, based on your preference.

Hassle-Free 30-Day Return & Refund or Exchange

Didn't fall in love with your creation as much as you had hoped when you received it? No problem. We want you to be delighted with your MetisArt order, so we offer a simple 30-day return, refund or exchange policy from the day you receive your order. If your order doesn't suit your taste, you can easily initiate a return or exchange process via our Return and Refund Hub page or by contacting us.

You have the flexibility to choose:

Exchange for Something New:

Browse our collection again and select a different artwork that better captures your vision. We'll be able to guide you through the exchange process.

Full Refund:

If you'd prefer to return the artwork, we'll process a complete refund of your purchase price once we receive the item.

We aim to ensure you find the perfect piece you'll cherish. Your satisfaction is our priority.

Meticulously printed on premium museum-grade matte paper with a smooth texture and solid weight, the art prints ensure that each piece captures rich colours and details to adorn your space with exceptional visual appeal.

Art prints are securely packaged using environmentally friendly materials, adopting plastic-free and recyclable materials to ensure they reach you in perfect condition while minimizing our ecological footprint.

Art prints are produced once your order is received, a conscious choice to minimize our carbon footprint. Production to shipment is usually (2-3) days. Once your order is shipped, it usually takes (2-5) business days to arrive at your address.

Art prints are for indoor use and are very resistant to fading. To prolong the life of your print, we recommend keeping it out of direct sunlight. If the prints collect dust, you can gently wipe them with a clean and dry cloth.