Below, the FAQs are some common concerns of our customers before purchasing. If you have other questions, please send them to info@metisartprints.com.
- All
- Frequently Asked Questions
Frequently Asked Questions
Once your order has been shipped, you will receive a tracking number via email. You can also track your order on the Track Your Order page.
Please contact our customer service immediately (via our Contact Us page or live chat), and we will assist you with a refund, return, or exchange.
100% Customer Satisfaction Guarantee
Should any issues arise due to production or shipment upon the arrival of your order, rest assured we take full responsibility.
You are presented with two options:
- We can reship your order to your address free of charge.
- We can provide you with a full refund.
Easy Returns
Discovered that the order isn't quite to your taste upon arrival? No worries at all! Feel free to return it even if it doesn't suit your liking.
A 30-day window is guaranteed post-delivery for returns, no questions asked.
Available Print Sizes
- (11" x 14")
- (12" x 18")
- (16" x 20")
- (18" x 24")
- (20" x 30")
- (24" x 36")
The art prints are meticulously printed on premium matte poster paper with a smooth texture and solid weight, ensuring that each piece captures rich colors and details to adorn your space with exceptional visual appeal.
Art prints are securely packaged using environmentally friendly materials, adopting plastic-free and recyclable materials to ensure they reach you in perfect condition while minimizing our ecological footprint.
Art prints are prepared upon receipt of your order as a conscious choice to minimize our carbon footprint. The process from production to dispatch is usually (2-3) days. Once dispatched, it usually takes (2-5) working days for your order to arrive at your address.
Art prints are for indoor use and are very resistant to fading. To prolong the life of your print, we recommend keeping it out of direct sunlight. If the prints collect dust, you can gently wipe them with a clean and dry cloth.
We currently don't offer framing options, but we are working on offering framing options. Our prints come in standard sizes, making it easy to find a suitable frame.
